Refund Policy

Returns
Our policy lasts 100 days. A hassle free return for 100 days after your purchase, let us know if you have any other questions.

Money-Back Guarantee
We offer a 100% money-back guarantee. If for whatever reason you do not like the product and would want to return it, contact us at support@valenpaganidesign.com stating that you wish to have a refund. Please provide a reason why you would want a refund so that we can better improve our services. We would refund you your purchase within 3-5 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@valenpaganidesign.com.

Shipping

To return your product, email us at support@valenpaganidesign.com for shipping address as we have different warehouse for different products, sorry for the inconvenience caused.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.